SugarHouse Online Casino Review
Overview
- Online Casino: SugarHouse
- Bonus Code: 250MATCH
- Online Sportsbook: YES
- Parent Casino: Golden Nugget
SugarHouse Casino Introduction
SugarHouse online casino is relatively new on the market – it launched quietly in late 2016, three years after the introduction of New Jersey’s November 2013 gambling regulations. Even though it entered a mature and saturated NJ online casino industry, SugarHouse has a lot to offer.
A great online platform, designed and developed based on real feedback from US players, an extensive game library, and ties to Golden Nugget, one of the industry leaders, are just a few perks when we’re talking about this online casino.
SugarHouse Welcome Bonus
New players at SugarHouse Online Casino are entitled to a generous match deposit bonus on their first deposit. To meet the promotional requirements, you need to make an initial minimum deposit of $20. To withdraw the bonus, you need to meet a wagering requirement of 1× (deposit + bonus money). Only slots and video poker play will count towards this requirement. This is one of the best promotions available on the market.
From the time of registration, players will have 14 days to capitalize upon this offer. Players that prefer to store their bonus money for a rainy day will have that option, as SugarHouse has integrated a Bonus Bank as part of its online casino offering.
It’s up to players whether they want to activate the bonus immediately or bank it, but it’s worth noting that the bonus funds will expire if not activated and played through within 30 days.
Pros / Cons
- The wide variety of casino games offered at the site, more particularly the variety of slots
- Navigation at the site is very easy thanks to the neat layout
- The live casino, sportsbook and online casino all under one roof makes it easy for players to experience a complete gambling and gaming experience
- Friendly wagering requirements on all its bonus offers
- Excellent loyalty program
- New sign-up deposit bonus only matches up to $250.
- Occasional game crashes, on laptops. Of late, the situation has improved.
SugarHouse Casino Game Selection
As far as offering a wide variety of online casino gaming opportunities across a number of products is concerned, SugarHouse Online Casino ranks highly in the industry. Bingo, online casino, football betting platform – SugarHouse has it all. It is also the first brand to ever launch a live dealer platform in New Jersey.
SugarHouse offers 14 video poker games, six blackjack games, and about 500 slots – an area where this online casino really shines. Sure, there no exclusivity, meaning that just about all of the slots found on SugarHouse Casino are available at other NJ online casinos. But there’s more than half-a-dozen NJ online casinos, all of which have been in the industry since Day One or shortly thereafter, that support fewer slot games.
SugarHouse’s platform is, hands down, the most user-friendly and responsive one we’ve seen. Graphics and animations are pristine, and the lobby features the most well-designed game filters in the industry.
SugarHouse Casino Software
SugarHouse Casino platform is powered by Rush Street Interactive. Online casino games come from a variety of high profile distributors including NYX Gaming, IGT, and ShuffleMaster. You can access the platform via web (PC or Mac), or mobile device (iOS or Android).
Unlike most NJ online casino mobile apps that support a few dozen games, more than 200 of SugarHouse’s games have made the transition to mobile. The overwhelming majority of these games are slots, but blackjack, roulette, and four Game King video poker titles are also represented.
SugarHouse Casino Banking Options
As one of the US’ leading sites, SugarHouse offers more payment options than its competition. You can choose from PayPal, Neteller, MasterCard, TeleCheck, PayNearMe or VISA. You can also transfer your funds directly from your bank account to your SugarHouse account through the wire transfer option.
SugarHouse supports a massive array of depositing and withdrawal options. There’s no clear information on the maximum withdrawal limit. What we know is that you can deposit a minimum of $20. We also tried exceeding the withdrawal limits of most casinos by withdrawing up to $10,000. Payout times seem to be poor at SugarHouse Online Casino. Reviews written by customers online indicate that they are unimpressed with waiting up to 6 days for their winnings.
SugarHouse Casino Loyalty Program
Sugar House Casino has a well thought out VIP program for qualifying players. Players get to earn points every time they play slots or other games, which can be later on redeemed for real money at both the online casino or land-based establishment.
Points are applied to a player’s tier status. At present, the site features 10 tiers, with monthly point requirements for each tier. Each time players reach a new tier, up to Tier 10, they receive one spin on the site’s Prize Wheel. There, they are guaranteed a random win ranging from one to a few hundred dollars. The higher the account level, the better the odds of hitting a larger bonus.
All in all, the SugarHouse Casino loyalty program is yet another perk that should immediately appeal to the casual gambler, and at least somewhat to the hardcore crowd.
SugarHouse Casino Customer Service
The 24/7 help designation is a bit misleading, as live chat is only available from 10 a.m. – 4 a.m. daily. Email support is round-the-clock, however.
SugarHouse also features a rather comprehensive FAQ section, featuring answers to the most common user inquiries. Registration, account, deposit, and bonus questions are all covered.
Phone support is available at (855) 752-9101.
Summary & Reasons to Choose SugarHouse Casino NJ
SugarHouse’s online casino in New Jersey is a welcome addition to the market and should be an option for both casual and serious online casino players. The game library and the 1x wagering requirement on most bonuses turn SH into can’t miss online casino.